Terms & Conditions

1. Introduction

These terms and conditions govern your use of https://shah.ovh, operated by Yusuf Shah, a freelance web developer and IT support professional based in London, United Kingdom.

By using this website or engaging my services, you accept these terms. If you disagree, please do not use this website.

2. Services

I provide web design, web hosting, IT support, hardware repair, networking, and related digital services. All work is carried out on a professional, freelance basis.

Quotes are valid for 30 days unless otherwise stated. Project scope, timelines, and pricing will be agreed in writing before work begins.

3. Consumer Rights

If you are a consumer (i.e. not acting in a business capacity), your statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 are not affected by these terms.

Services must be performed with reasonable care and skill. If a service is not as described, not performed with reasonable care, or not completed within a reasonable time, you may be entitled to a remedy.

4. Payments

Invoices are payable within 14 days of issue unless otherwise agreed in writing. Late payment may incur interest under the Late Payment of Commercial Debts (Interest) Act 1998 at 8% per annum above the Bank of England base rate, plus a fixed compensation charge.

Ongoing services (e.g. hosting, care plans) are invoiced monthly or annually as agreed.

5. Intellectual Property

Upon full payment, you receive the rights to the website and content I create for you. I retain the right to display completed work in my portfolio unless you request otherwise in writing.

Third-party assets (stock images, fonts, plugins) are subject to their own licences.

6. Hosting & Domains

Domain names are registered in your name — you retain full ownership. Hosting is provided on a month-to-month or annual basis with no long-term lock-in.

I may suspend hosting if payment is overdue by more than 30 days, after giving reasonable written notice.

7. Limitation of Liability

While I take reasonable precautions to protect your data and systems, I cannot guarantee uninterrupted service. My total liability for any claim shall not exceed the total amount paid for the specific service in question.

I am not liable for loss of data, revenue, or business resulting from force majeure events, third-party service failures, or your own actions or omissions.

8. Cancellation

Ongoing services may be cancelled with 30 days' written notice. One-off projects may be cancelled at any stage, but payment is due for work completed up to the point of cancellation.

For distance contracts with consumers, you have a 14-day cooling-off period under the Consumer Contracts Regulations 2013. If you request work to begin within this period, you may still cancel but will be liable for any work carried out.

9. Confidentiality

I will keep your business information confidential and will not disclose it to third parties without your consent, except where required by law.

10. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes

I may update these terms at any time. Changes will be posted on this page with an updated revision date.

12. Contact

If you have questions about these terms, please contact me via the contact page.